Date of Award

Spring April 2015

Access Restriction

Campus Access only research projects

Degree Name

Master of Science

Department

Systems Engineering

School or College

Seaver College of Science and Engineering

First Advisor

Arnold Galloway

Abstract

In Saudi Arabia the wait at a Civil Affairs office (Figure 1 ), the equivalent of the U.S. Department of Motor Vehicles, can reach up to several hours these days. Visitors must plan to surrender their mornings or afternoons in order to attend to their Civil Affairs business. Something urgently needs to be done about this. A more efficient and effective system is needed. The solution might be an online computerized approach which allows visitors to address their needs directly. This approach would ensure legitimacy and credibility while meeting obligations to the Civil Affairs. The system would allow input from, and responses to, the Civil Affairs office. The system being considered has · six parts that interact electronically to rapidly process customer requests and direct the requests to the most appropriate destinations. This six-part concept will be an improvement over the greatly challenged, outdated system that has plagued the Saudi Kingdom for too long. The whole process, from beginning to end, will take only a few hours. However, the system will certainly be better than waiting in line for three or four hours. The system does not require the user to take time off from work, neglecting one's children, nor even leave one's home. The system is fully automated and will appreciably lessen work loads.

SalmanAlahmed_Systems_Presentation_2015.pdf (21767 kB)
Oral Presentation

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