Document Type

Article - On Campus Only

Publication Date



This article examines online behaviors that increase or reduce risk of online identity theft The authors report results from three consumer surveys that indicate the propensity to protect oneself from online identity theft varies by population. The authors then examine attitudinal, behavioral, and demographic antecedents that predict the tendency to protect one's privacy and identity online. Implications and suggestions for managers, public policy makers, and consumers related to protecting online privacy and identity theft are provided.

Recommended Citation

MILNE, G.R., ROHM, A.J. and BAHL, S. (2004), Consumers’ Protection of Online Privacy and Identity. Journal of Consumer Affairs, 38, No. 2: 217-232.