Document Type

Article - On Campus Only

Publication Date



Examined how the perceptions of 366 ethnically diverse operating-level employees (mean age 34 yrs) on discrimination from a variety of sources, including supervisors, coworkers, and the organization itself, affect their work-related attitudes and behaviors. Participants completed a measure of perceived discrimination. The results show that all 3 types of perceived discrimination had an effect on organizational commitment, job satisfaction, and organizational citizenship behavior. There was no relationship with grievances.

Recommended Citation

Ensher, Ellen & Grant-Vallone, Elisa & Donaldson, Stewart. (2001). Effects of Perceived Discrimination on Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior, and Grievances. Human Resource Development Quarterly. 12. 53-72